Templates / Sell Komo / Trust & Security

Trust & Security

Sell Komo

Compliance certs, security posture, data handling, sub-processors. For procurement conversations.

Template Content

~344 words, 69 lines

# Trust & Security

Everything you need to answer security, compliance, and data privacy questions from prospects. Use this page to build confidence during the sales process.

> **Komo Trust Center** -- Share this link with prospects who need security documentation, compliance certificates, and policy details: [komo.trust.site](https://komo.trust.site/)

## Compliance Certifications

- **SOC 2 Type 1** -- Compliant
- **ISO 27001** -- Compliant
- **GDPR** -- Compliant
- **UK GDPR** -- Compliant

## Trusted By

Komo is trusted by enterprise brands across media, insurance, real estate, sport, and entertainment.

Foxtel, QBE, iHeart Media, JLL, ReedPop, NRL

## Security Posture

- Data encrypted in transit (**TLS 1.3**) and at rest
- Hosted on **Google Cloud Platform (GKE)** with Cloudflare CDN/DDoS protection
- **3 availability zones** for redundancy
- Regular **external penetration testing**
- Continuous vulnerability scanning of Docker containers
- Code reviews before all changes
- Security keys automatically rotated
- VPN-protected infrastructure -- only web traffic ports exposed
- **12 Factor Application** principles
- **99.97% uptime** over the last 12 months

## Data Ownership & Privacy

### You Own Your Data

**Komo does not claim rights to customer data.** You own all data collected through the platform. Komo acts as a data processor, not a data controller.

### You Control Data Collection

You decide what data Komo collects via fully customizable forms. Only the fields you configure are captured -- nothing more.

### Access & Sharing

- Komo support staff can access data **only to provide support**
- Data shared only with trusted third parties required for service delivery

### Sub-processors

- **Google** -- Hosting
- **Cloudflare** -- CDN & Security
- **Datadog** -- Monitoring
- **Twilio** -- SMS
- **ActiveCampaign** -- Email
- **Postmark** -- Email

### Regulatory Compliance

- **GDPR** and **CCPA** compliant
- Cookie consent integration (**OneTrust** supported)
- Happy to sign **Data Processing Agreements (DPA)** -- contact [security@komo.tech](mailto:security@komo.tech)

## Policies

- [Privacy Policy (Australia)](https://www.komo.tech/privacy-policy)
- [Privacy Policy (United States)](https://www.komo.tech/us/privacy-policy)
- [Terms of Service (Australia)](https://www.komo.tech/terms-of-service)
- [Terms of Service (United States)](https://www.komo.tech/us/terms-of-service)
- [Trust Center](https://komo.trust.site/) -- Full security documentation, certifications, and compliance details

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